Privacy Policy

Last updated: 21 November 2025

This Privacy Policy explains how Innotech Solution ("we", "our", or "us") collects, uses, stores, and protects information when you use our App. It also describes your rights and how you can exercise them. By using the App, you agree to the practices described here.

1. Information We Collect

1.1 Personal Information

We may collect information you voluntarily provide when using the App. This can include:

• Account Information: name, email address, phone number, password, or other login credentials.
• User-Provided Content: any information, messages, files, or media you upload, submit, or share in the App.
• Contact Details: provided for support, communication, or subscription purposes.

Providing personal information is optional, but certain App features may require it.

1.2 Usage Data

We automatically collect information when you interact with the App, including:

• Device Information: device model, operating system version, unique device identifiers.
• Log Data: IP address, timestamps, crash logs, error reports.
• App Interactions: features used, buttons pressed, screens visited, session duration.
• Analytics Data: aggregated information about App performance and usage patterns.

This data helps us understand how the App is used, improve functionality, and ensure security.

1.3 Cookies & Tracking Technologies

The App may use cookies, local storage, and analytics SDKs. These technologies help us:

• Remember preferences and settings
• Monitor and analyze usage
• Provide personalized content or recommendations
• Ensure App functionality and performance

You can manage cookies and similar tracking tools through your device or browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve the App and its features
• To personalize your experience and provide relevant content
• To communicate with you, including customer support and notifications
• To detect, prevent, or respond to technical and security issues
• To perform research, analytics, and statistical analysis for App development
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in limited circumstances:

• Service Providers: third-party vendors that support App operations, such as analytics, hosting, and crash reporting.
• Legal Requirements: when required by law, regulation, or legal process.
• Business Partners: only with your explicit consent for specific purposes.
• Aggregated or Anonymized Data: we may share non-identifiable information for analytics or research purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. While we strive to protect data, no method of storage or transmission is 100% secure.

5. Your Data Rights

You may have rights regarding your personal information, including:

• Access your personal data
• Request correction or updates
• Request deletion or removal
• Withdraw consent for specific processing
• Opt-out of marketing communications

To exercise your rights, contact us at support@innotechsolution.tech. We will respond in accordance with applicable laws.

6. Children’s Privacy

The App is not intended for children under 13 (or local legal age). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to have it removed.

7. Third-Party Services

The App may integrate third-party services, including:

• Analytics tools (e.g., Firebase, Google Analytics)
• Payment gateways
• Authentication providers
• Cloud or AI service providers

These third parties have their own privacy policies. We recommend reviewing them for more information.

8. International Data Transfers

Data may be stored and processed in servers outside your country. We ensure such transfers comply with applicable data protection laws.

9. GDPR & CCPA Compliance

We comply with global privacy regulations, including GDPR and CCPA where applicable. This includes:

• Transparency about data collection and usage
• Access, correction, and deletion rights for users
• Opt-out options for marketing and analytics
• Implementing security measures to protect user data

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a new “Last Updated” date. Continued use of the App constitutes acceptance of updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: support@innotechsolution.tech
Company: Innotech Solution